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Serving Arlington & Williamsburg, VAArlington: (703) 867-2920|Williamsburg: (757) 814-0535
๐Ÿ”’
๐Ÿ”’ Trust Center ยท Data Security & Client Privacy

Your Tax Return Contains
Everything a
Thief Would Ever Need.
Here Is Exactly How
We Protect It.

Your Social Security number. Your bank account details. Your income, your assets, your dependents. A tax return is the most concentrated set of personally identifiable information you will hand to anyone all year. Most tax preparers say "we take security seriously." We're going to show you specifically what that means - and let you decide.

This page documents the specific security architecture, policies, and practices Griffin & Johnson has implemented to protect your data. Not a general reassurance. Not marketing language. The actual measures - described plainly - so you can evaluate them yourself.

IRS
WISP Compliant ยท FTC Safeguards Rule
GLB
Gramm-Leach-Bliley Act Compliant
2FA
Multi-Factor Auth on All Systems
0
Client Tax Data Stored in Public Cloud
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IRS WISP Compliant
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Gramm-Leach-Bliley Act Compliant
๐Ÿ”’
AES-256 Encrypted Storage
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Annual Security Review ยท Next: 2026-12-30
๐Ÿ‘ค
Robert Swift ยท Data Security Coordinator
โš ๏ธ Why This Matters - The Threat Your Data Faces

Tax identity theft is one of the fastest-growing categories of identity crime in the United States. A stolen tax return contains everything a criminal needs to open credit cards, drain bank accounts, file a fraudulent return in your name, and collect your refund before you even know it's gone. The IRS received over 294,000 confirmed identity theft reports in a single recent year - and most victims had no idea their information had been compromised until an attempt to file their own return was rejected.

The question isn't whether your tax preparer takes security seriously. The question is whether they can show you exactly how. "We take security seriously" is something every firm says. What matters is the specific architecture - where your data lives, who can access it, how it's transmitted, and what happens if something goes wrong. Every answer below is specific, documented, and verifiable.

294K+
Identity theft reports filed with IRS annually - most traced to compromised tax data
$5.8B
Attempted fraudulent refunds blocked by IRS in a single recent filing year
43%
Of all identity theft involves tax or wage-related fraud according to FTC data
200+
Days average time before a tax identity theft victim discovers the breach
How Your Data Is Stored

Your Data Doesn't Live
in Someone Else's
Cloud. It Lives Here.

The standard model at most tax preparation firms is cloud-dependent: your documents flow through a cloud CRM, cloud storage, cloud portal, and cloud backup - each one a potential breach point that the firm does not directly control. Griffin & Johnson operates on a fundamentally different architecture. Your tax documents are stored on encrypted, office-controlled hardware - not on a third-party cloud server in a data center we've never seen. Only the intake portal and notification system touch the internet. Your actual taxpayer data lives on-premise, under our direct control, physically located in our office.

When you submit your intake form or upload your documents, the data passes through an encrypted transmission layer and is immediately routed to our local, office-controlled encrypted storage system. It does not sit on a third-party server. It does not live in a public cloud environment. It is not accessible from the internet once received.

Every document you send us - your W-2s, 1099s, K-1s, and supporting materials - is stored on hardware we physically control, encrypted at rest, and accessible only to authorized staff members with individually assigned credentials. No shared logins. No generic accounts. Every access is attributed to a specific person.

The tracking number assigned to your intake - a structured identifier that ties your documents to your office, your tax year, and your file - ensures that nothing gets lost, misfiled, or mixed with another client's records. Every document has a known location, a known access history, and a known chain of custody.

This architecture isn't just more secure. It means you own your data in a way that cloud-dependent firms cannot offer. We don't need to request your records back from a third-party service when you ask for them. We hold them. We control them. And we protect them under a written, IRS-mandated security policy reviewed annually.

Data Flow Architecture
How Your Documents Move - and Where They Stop
๐Ÿ‘ค
Client Document Submission
Encrypted intake portal ยท Password-protected transmission
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Encrypted Transmission Layer
TLS encryption in transit ยท No plain-text transfer
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๐Ÿข
Office-Controlled Encrypted Storage
On-premise hardware ยท Not a public cloud server
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AES-256 Encrypted at Rest
Industry-standard encryption ยท Accessible only by authorized staff
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๐Ÿ‘๏ธ
Staff Access ยท Individually Credentialed
2FA required ยท Unique credentials ยท Access logged
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๐Ÿ“„
Return Preparation & E-Filing
IRS-encrypted transmission ยท Direct to IRS/state systems
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๐Ÿ—ƒ๏ธ
Secure Archived Storage
Retained per IRS retention requirements ยท You own your records
Specific Security Measures

Not "We Take Security Seriously."
Here Is Exactly What That Means.

Every measure below is documented in our Written Information Security Plan, reviewed annually per IRS requirements, and enforced through employee training, technical controls, and accountable policy. This is the specific list - not a marketing summary.

๐Ÿ”
Encryption - At Rest and In Transit
Data Protection Layer

Your documents are encrypted using industry-standard methods during transmission and while stored. No sensitive data is ever transmitted in unprotected formats - no plain-text email, no unencrypted file attachments. When passwords are required to access protected files, they are communicated through a separate channel from the file itself - never in the same email or message.

  • โœ“AES-256 encryption for all stored client files
  • โœ“TLS encryption for all data in transit
  • โœ“BitLocker or equivalent on all portable storage media containing PII
  • โœ“Password-protected portal for document exchange
  • โœ“Passwords communicated separately from the protected data - always
๐Ÿ”‘
Access Control - Who Can See Your Data
Authentication & Authorization

Access to your records is limited to staff members whose specific job responsibilities require it - and only for job-related purposes. No shared logins. No generic accounts. Every access is individually credentialed and logged.

  • โœ“Two-factor authentication (2FA) required for all system access
  • โœ“Unique credentials for every staff member - no shared passwords
  • โœ“Passwords refreshed every 90 days at minimum, per NIST guidelines
  • โœ“12-character minimum passwords with complexity requirements
  • โœ“Remote access only permitted when office is staffed and monitored
  • โœ“Workstations locked automatically when unattended
  • โœ“Event logging enabled on all systems - reviewed on a scheduled basis
๐ŸŒ
Network Security - What Can't Get In
Perimeter & Infrastructure Protection

Our network separates client data systems from general internet access. The architecture is designed to minimize exposure - not just to respond to threats after they occur.

  • โœ“Hardware firewall between internet and internal network - professionally maintained
  • โœ“Software-based firewall on all workstations
  • โœ“Security patches and OS updates applied continuously
  • โœ“Top-down security review conducted at minimum every 30 days
  • โœ“Licensed antivirus and malware protection on all servers - updated continuously
  • โœ“Weekly system tests to confirm protection currency
  • โœ“Guest Wi-Fi on a completely separate network from firm systems
  • โœ“All network device factory passwords changed to firm-assigned credentials
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Personnel - The Human Layer of Security
Employee Policy & Training

The most common source of data breaches is human error. Our personnel security program addresses that directly - before access is ever granted, not after an incident.

  • โœ“Background checks for all new employees with PII access
  • โœ“Security training required before any PII access is granted
  • โœ“Annual mandatory security training for all staff, certified in writing
  • โœ“Written acknowledgment of WISP policies required from all employees
  • โœ“Non-disclosure agreements for accounts with heightened security requirements
  • โœ“Immediate access revocation upon employee separation - all credentials, keys, and access codes
  • โœ“Paper records with PII locked when not in active use; never left unattended
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What We Collect - and What We Don't Keep
Data Minimization & Retention Policy

We collect only the information necessary to prepare your return and fulfill our legal obligations. Nothing more. Records are retained only as long as required by IRS retention guidelines - and are securely destroyed when retention periods expire.

  • โœ“PII collected only for specific, documented business purposes
  • โœ“Access restricted to staff with a legitimate job-related need
  • โœ“No PII shared without written authorization from the client - ever
  • โœ“Paper records shredded at end of service life
  • โœ“Electronic records securely deleted when retention period expires
  • โœ“Third-party service providers must meet or exceed this WISP's standards
๐Ÿšจ
Incident Response - If Something Goes Wrong
Breach Response Protocol

We maintain a documented incident response protocol. In the event of a data security incident, our response is immediate, structured, and transparent. You will be notified. Regulators will be notified. And the incident will be reviewed to prevent recurrence.

  • โœ“Mandatory post-incident review by Data Security Coordinator
  • โœ“IRS Stakeholder Liaison notified per IRS requirements
  • โœ“State and local law enforcement notified as required
  • โœ“Client notification per Gramm-Leach-Bliley Act provisions
  • โœ“Cyber liability insurance maintained by the firm
  • โœ“All incidents and corrective actions documented and retained
  • โœ“Single designated spokesperson for all external communications
Written Information Security Plan (WISP)

The IRS Requires Every
Tax Professional to Have
a Written Security Plan.
Most Never Show It.

The IRS mandates that all tax professionals who handle taxpayer data maintain a Written Information Security Plan (WISP) - a formal, documented policy covering how client data is collected, stored, transmitted, and protected. Our WISP was last reviewed December 30, 2025. Next scheduled annual review: December 30, 2026. It is available to clients upon request.

Objective

What Our WISP Requires Us to Do

Create effective administrative, technical, and physical safeguards for all Personally Identifiable Information (PII) we retain. Comply with the Gramm-Leach-Bliley Act and FTC Financial Privacy and Safeguards Rules. Protect against unauthorized access that creates a risk of identity theft or fraud.

Scope

What PII Is Covered

Social Security numbers, dates of birth, income data, tax filing data, retirement plan data, asset and investment data, financial account numbers, credit and debit card data, and contact information. Every category of information a tax return touches - protected under the same policy.

Accountability

Who Is Responsible

Robert Swift serves as Data Security Coordinator - the designated individual responsible for implementing, supervising, and maintaining the WISP. One accountable person. Not a department. Not a policy document nobody reads. A named individual with specific ongoing responsibilities.

Review Cycle

How Often We Reassess

The WISP is reviewed at minimum annually and whenever there is a material change in business practices affecting security. Security measures are assessed against current federal and state regulations - and updated when those regulations change or when gaps are identified. Last review: 2025-12-30.

Regulatory Framework

The Laws We Comply With

Gramm-Leach-Bliley Act (GLBA). FTC Financial Privacy and Safeguards Rules. IRS Publication 4557 Guidelines. NIST security standards. FTC 15 U.S.C. ยง 6805, Section 314.4(c.5) on multi-factor authentication. Multiple layers of federal requirement - all addressed in a single documented plan.

Third Parties

Who Else Can Access Your Data

Limited to parties directly involved in tax preparation, filing, and legally required disclosures. Any third-party provider must meet or exceed this WISP's standards. Your data is never shared without written authorization - and never for any purpose beyond what's required for your return.

๐Ÿ“‹ WISP Availability

Our Written Information Security Plan is available to clients upon request with consent of the Data Security Coordinator. It is not a summary - it is the complete, operative document. If you would like to review it before engaging our services, contact us and we will make it available. We consider transparency about security practices to be a basic obligation to our clients - not a disclosure we make reluctantly.

Your Rights as a Client

What You Are Entitled
to Expect From Us -
Every Time, Without Asking

These aren't aspirational commitments. They're operational requirements built into our security policy and our daily practice. If we ever fall short of any of these, you have the right to say so - and we have the obligation to address it.

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Your data is protected by documented policy - not individual judgment

The measures that protect your information are written, trained on, enforced, and reviewed annually. Security doesn't depend on any individual employee remembering to do the right thing. It's built into the system.

๐Ÿ“ต

Your PII is never shared without your written authorization

No client information leaves this firm without authentication of the receiving party and your written consent - except as required by law for tax filing purposes. Your data is not sold, shared with marketing partners, or used for any purpose beyond preparing your return.

๐Ÿ“ฌ

You will be notified immediately in the event of a security incident

Our incident response protocol requires client notification per Gramm-Leach-Bliley Act provisions. If something goes wrong, you hear it from us first - not from a news report or an IRS notice.

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You can request our Written Information Security Plan

The complete WISP is available to clients on request. You don't have to take our word for any of this. The document that governs our security practices is a readable, specific policy - not a legal document designed to obscure rather than explain.

๐Ÿ—ƒ๏ธ

Your records are yours - and accessible when you need them

Because your data is stored on our own controlled systems rather than a third-party cloud, you can request your records and receive them directly from us - without waiting for a third-party service to respond, locate the data, or release it.

๐Ÿ—‘๏ธ

Your records are securely destroyed when retention periods expire

We do not retain your data indefinitely. Paper records containing PII are shredded. Electronic records are securely deleted. Your information isn't sitting in an archive somewhere that we've lost track of. Retention and destruction are scheduled, documented, and followed.

Questions About Security

If Something Doesn't
Feel Right - Ask Us Directly

๐Ÿšจ If You Suspect a Security Issue

If you believe your information may have been compromised - whether from our firm or from any other source - contact us immediately. Our Data Security Coordinator will assess the situation and coordinate any required notifications.

  • -Call us directly: (757) 814-0535 (Williamsburg) or (703) 867-2920 (Arlington)
  • -Email: [email protected]
  • -All security inquiries are handled by our designated Data Security Coordinator
  • -Response within one business day - sooner for urgent matters

๐Ÿ“‹ To Request Our WISP or Security Documentation

Our Written Information Security Plan is available to clients upon request with Data Security Coordinator consent. If you have specific questions about our security architecture, data retention practices, or incident response procedures, we will answer them directly.

  • -WISP available on request - the complete document, not a summary
  • -Specific security questions answered directly, not redirected
  • -Third-party service provider security information available upon request
  • -Annual review schedule and last review date publicly disclosed on this page
Ready to Work with a Firm That Protects Your Data This Way?

Security You Can
Verify. Not Just Trust.

Submit your intake form and we'll reach out within one business day. Your documents enter an encrypted transmission layer the moment you submit them - and they never leave our controlled systems from that point forward.

โœ“ IRS WISP Compliantโœ“ Local-first storage - not public cloudโœ“ 2FA on all systemsโœ“ AES-256 encryption
WISP Last Reviewed: 2025-12-30 ยท Next Review: 2026-12-30